Job Opportunities

Customer Service Administrator

Campus Employment | Presbyterian Church in America

Covenant Theological Seminary
12330 Conway Road
St. Louis, MO 63141
https://www.covenantseminary.edu

 

Part-Time

Posted: Nov 26, 2024

Application Deadline: Dec 31, 2024

Description


Covenant Seminary seeks a part-time (8–12 hours/week) Customer Service Administrator to assist the Business Office in creating and maintaining accurate and timely financial records for the Seminary while at the same time being the first customer service contact point for One-Stop, the student services area in which the Business Office is located. This position reports to the Controller.


Position Responsibilities:


  • Monitor Business office and One-Stop email inboxes and determining best course of action for correspondence received.


  • Promptly and professionally receive calls, emails, and greet visitors, directing them appropriately. This will require a) becoming very familiar with MyCTS and the Seminary website, taking initiative to answer questions where possible, b) helping to cover questions related to student billing, c) familiarity with and adherence to FERPA so that education verification questions can be answered


  • Monitor, track, record and reconcile staff expense reports and correct discrepancies.


  • Bookkeeping and reconciliations for guest housing and housing deposits, working closely with the facilities department.


  • Processing and reconciling Square card and cash receipts received through the Café, Library, etc. including counting cash on hand.


  • Process and prepare accounting records including reconciliations.


  • Establish records of accounts and input entries to proper accounts.


  • Document and ensure proper keeping of financial records, making use of current technologies.


  • Prepare forms and manuals for accounting and bookkeeping personnel.

Salary: Hourly

Requirements


Required Knowledge/Skills/Abilities: 


Covenant Seminary-Related:


  • Passionate about Covenant Theological Seminary: its people, purpose, values, and mission.


  • Committed to a gospel-centered, personal holiness and relationships, marked by both integrity and interpersonal warmth.


  • Maintains a calm, non-anxious presence, values, and practices confidentiality.


  • Team player with strong interpersonal skills.


  • Proficiency with Microsoft Office’s suite of programs, especially Word and Excel. 


General:


  • Verbal and written communication skills. 


  • Interpersonal and customer service skills.


  • Attention to detail.


  • Financial Management.


  • Ethical Conduct.


Education: 


  • Currently enrolled student pursuing a degree at Covenant Theological Seminary.


  • An understanding of accounting and bookkeeping is preferred – debits/credits, financial statements, reconciliations, etc.


  • Proficiency in Microsoft Office Suite, particularly Excel™ and Word™


Experience: 


  • Prefer prior bookkeeping/accounting experience but not required.


Physical Requirements: 


  • This job operates in a clerical, office setting with standard office equipment such as computers, phones, photocopiers, and filing cabinets.


  • This is a part-time position. Typical work hours and days are Monday through Friday, 8:00 a.m. to 4:30 p.m. The part-time work hours are expected to be within that time frame and thus the employee is expected to be available during the “core” work hours.

How to Apply



To Apply: Send resume and cover letter to Collin Ohms at collin.ohms@covenantseminary.edu.

Primary Contact: Collin Ohms

Email: collin.ohms@covenantseminary.edu

Phone: -

Apply Online: View